The School of Photography Privacy Policy
The School of Photography ("The School of Photography", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, purchase our courses, subscribe to our emails, or otherwise interact with us.
1. Who We Are
The School of Photography is the data controller responsible for the personal information collected through our website and services.
For contact details, click here.
If you have questions about this Privacy Policy or our privacy practices, please contact us using the link above.
2. Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
• Name
• Email address
• Billing address
• Payment information
• Account login details
• Course enrolment information
• Survey responses
• Feedback and testimonials
• Communications sent to us
Information Collected Automatically
When you visit our website, we may automatically collect information including:
• IP address
• Browser type and version
• Device information
• Operating system
• Website usage information
• Pages visited
• Time spent on pages
• Referral source information
• Advertising and analytics data
Information from Third Parties
We may receive information from service providers and advertising partners, including analytics and advertising platforms, where permitted by applicable law.
3. How We Use Your Information
We may use personal information to:
• Provide access to our courses and services
• Process payments and transactions
• Create and manage user accounts
• Deliver customer support
• Respond to enquiries
• Send service-related communications
• Send newsletters and marketing communications
• Improve our website, products, and services
• Analyse website performance and visitor behaviour
• Measure advertising effectiveness
• Protect against fraud, abuse, and security risks
• Comply with legal obligations
4. Legal Bases for Processing (UK and EU Visitors)
Where UK GDPR or EU GDPR applies, we process personal information on one or more of the following legal bases:
Contract
Where processing is necessary to provide courses, products, or services you have requested.
Consent
Where you have given consent, such as subscribing to marketing communications or consenting to certain cookies.
Legitimate Interests
Where processing is necessary for our legitimate business interests, including:
• Operating and improving our website
• Providing customer support
• Website analytics
• Fraud prevention
• Business administration
• Marketing our services
Legal Obligation
Where processing is required to comply with applicable laws and regulations.
5. Marketing Communications
We may send marketing emails, newsletters, promotions, educational content, and updates relating to The School of Photography.
You may unsubscribe at any time by:
• Clicking the unsubscribe link in any email, or
• Contacting us directly
We will not send marketing communications where prohibited by law.
6. Cookies and Similar Technologies
Our website uses cookies, pixels, and similar technologies.
These technologies help us:
• Operate and secure the website
• Remember preferences and settings
• Analyse website performance
• Understand visitor behaviour
• Improve user experience
• Measure advertising effectiveness
• Deliver relevant advertising and remarketing
Cookies may include:
Essential Cookies
Required for website functionality and security.
Analytics Cookies
Used to understand how visitors use our website.
Advertising and Remarketing Cookies
Used to measure advertising performance and show relevant advertisements on third-party platforms.
We may use technologies provided by:
• Meta (Facebook and Instagram)
• Email marketing providers
• Analytics providers
• Other advertising and technology partners
You can manage cookies through your browser settings.
Where required by law, including in the UK and European Economic Area, we will seek consent before placing non-essential cookies on your device.
7. Meta Pixel and Advertising Technologies
We may use Google Ads, Meta Pixel, Conversions API, and similar advertising technologies to:
• Measure advertising performance
• Understand visitor interactions
• Create custom audiences
• Deliver relevant advertisements
These technologies may collect information regarding your interactions with our website and services.
You can manage advertising preferences through the relevant advertising platform settings.
8. Payment Processing
Payments may be processed by trusted third-party payment providers.
We do not store complete payment card details on our servers.
Payment information is handled in accordance with the privacy and security practices of the relevant payment processor.
9. Sharing Personal Information
We do not sell your personal information.
We do not share personal information with third parties for their own independent marketing purposes.
We may share information with trusted service providers that help us operate our business, including:
• Website hosting providers
• Payment processors
• Email service providers
• Analytics providers
• Advertising platforms
• Customer support providers
• Technology service providers
These providers may only process personal information on our behalf and for authorised business purposes.
We may also disclose information:
• To comply with legal obligations
• To respond to lawful requests
• To protect our legal rights
• To prevent fraud or security threats
• In connection with a business sale, merger, or restructuring
10. International Transfers
Because we operate online and use international service providers, your personal information may be transferred to, stored, or processed in countries outside your country of residence.
Where required by law, we implement appropriate safeguards designed to protect personal information transferred internationally.
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Protect our legitimate business interests
When information is no longer required, we take reasonable steps to securely delete, anonymise, or de-identify it.
12. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information.
These rights may include:
• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent
• Request information about how your data is used
To exercise any rights, please contact us.
We may need to verify your identity before processing requests.
13. Complaints
If you are located in the UK, EU, Canada, Australia, New Zealand, or another jurisdiction with applicable privacy rights, you may have the right to lodge a complaint with your local privacy regulator.
We encourage you to contact us first so we can attempt to resolve your concerns.
14. Children's Privacy
Our services are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information, please contact us so that we can take appropriate action.
15. Security
We use reasonable technical, organisational, and administrative safeguards designed to protect personal information against unauthorised access, disclosure, alteration, misuse, or loss.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
16. Third-Party Websites
Our website may contain links to third-party websites and services.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page together with an updated "Last Updated" date.
Your continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
18. Contact Us
If you have questions regarding this Privacy Policy or our handling of personal information, please contact us here.